I also really appreciate having to tell you my embarrassing problems before you transfer me to the nurse so I can repeat it all to her. It builds character.
The best thing about going to appointments is the part when you give me a huge stack of papers to go through and sign. I can see that glint of “haha” in your eyes each time.
I know that you have no control over what the actual person I am trying to see will say, so it is impressive how frequently I go to an appointment, wait for 30 minutes or so, and am told “you really need to talk to this person who is not here today”. It seems there would be a way to let me know that over the phone when I call to set the appointment, but I appreciate your desire to see me many times when I could have just gone once.
Overall, you do a great job and probably do not get enough pay or credit (which explains the bored look and rolling eyes that combine to form that “how much longer do I have to be here” look). Thank you for all your hard work.
Sincerely, The Hobbler
*No receptionists were harmed in the making of this post.